Terms & Conditions
By using our Platform, you agree to the terms outlined below. Please read these provisions carefully before use.
1. Acceptance of Terms
By using the Platform, you represent that you are at least 18 years old or the age of majority in your jurisdiction, and that you have the legal capacity to enter into a binding agreement. If you use the Platform on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.
2. Platform Services
Our Platform provides an online marketplace for Turkish products, including but not limited to food, clothing, textiles, handicrafts, and other goods. We act as an intermediary between buyers and sellers and are not responsible for the quality, safety, or legality of products listed by third-party sellers.
3. User Accounts
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use.
4. Purchases and Payments
- Product Listings: All products are listed by third-party sellers. We do not guarantee the accuracy, completeness, or reliability of descriptions.
- Pricing: Prices are displayed in [specify currency] and may change without notice. Taxes, shipping, and customs fees may apply.
- Payment Methods: We accept [Visa, MasterCard, PayPal]. By submitting payment information, you confirm you are authorized to use the selected method.
- Order Confirmation: Your order is confirmed once payment is successfully processed. We reserve the right to cancel orders for reasons including unavailability or pricing errors.
5. Shipping and Delivery
- Shipping Policies: Products are shipped by third-party sellers or logistics partners. Times and costs may vary by seller and destination.
- Customs & Duties: Buyers are responsible for any customs duties, taxes, or import fees imposed by their country.
- Delivery Issues: If you experience delivery issues, please contact us.
6. Returns and Refunds
- Return Policy: You may return products within 15 days of receipt, provided they are unused, in original packaging, and accompanied by valid proof of purchase.
- Refund Process: Refunds will be processed within 15 business days after receipt of the returned item, to the original method of payment.
- Non-Returnable Items: Some items (perishables or customized products) may be ineligible for returns.
7. Intellectual Property
All content on the Platform, including text, graphics, logos, images, and software, is the property of Sislimoda or its licensors and is protected by intellectual property laws. Use, copying, or distribution without prior written consent is prohibited.
8. Data Privacy
Your use of the Platform is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Platform, you consent to the practices described therein.
9. Prohibited Activities
- Using the Platform for any illegal or unauthorized purpose.
- Violating any laws, including intellectual property laws.
- Interfering with the operation of the Platform or its security features.
- Engaging in fraudulent activities, including false claims or chargebacks.
10. Limitation of Liability
To the fullest extent permitted by law, Sislimoda shall not be liable for any indirect, incidental, consequential, or punitive damages resulting from your use of the Platform or purchases made through it.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of The Republic of Turkey. Any disputes arising out of or relating to these Terms shall be settled by arbitration in accordance with the applicable rules of the Ministry of Commerce in Turkey.
12. Modifications
We reserve the right to modify these Terms at any time. Changes become effective upon posting on the Platform. Your continued use of the Platform following the posting of revised Terms constitutes acceptance of the changes.
13. Contact Information
If you have any questions regarding these Terms, please contact us:
- Email: info@sislimoda.com
- Phone: +965 600 66009
- Address: Inönü Mah., Cumhuriyet Street, Bingül Apt. No: 61, Inside Door No: 8, Şişli / Istanbul
You may edit bracketed placeholders to match your actual details.